At Casa Smartry, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, mobile application, and gift card exchange services.

Information We Collect

To provide you with a secure and seamless trading experience, we collect the following types of information:

Personal Identification: Name, email address, phone number, and WhatsApp contact information.

Financial Information: Bank account details (account number and bank name) for the sole purpose of processing your payouts.

Transaction Data: Details of the gift cards you trade, including card images, codes, and your transaction history.

Technical Data: IP address, device type, browser information, and cookies to enhance site functionality and prevent fraud.

How We Use Your Information

We use the collected data for:

Transaction Processing: Verifying your gift cards and completing your Naira payouts.

Security & Fraud Prevention: Monitoring for suspicious activities to maintain our "Zero-Rip" environment.

Customer Support: Responding to your inquiries via WhatsApp or email.

Service Improvements: Analyzing platform usage to improve our "Smartry" technology and user experience.

Compliance: Meeting legal obligations under the laws of the Federal Republic of Nigeria.

Data Security

Security is our top priority. We implement industry-standard encryption (SSL) and secure server protocols to ensure your personal and financial data is protected from unauthorized access, loss, or misuse.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may only share your data in the following circumstances:

Service Providers: With trusted payment processors to facilitate bank transfers.

Legal Requirements: When required by law or to protect the safety and rights of Casa Smartry, our users, or the public (e.g., reporting fraud to the EFCC).

Your Rights

As a user of Casa Smartry, you have the right to:

Access the personal information we hold about you.

Request corrections to any inaccurate or incomplete data.

Request the deletion of your account and personal data, subject to legal and transaction record retention requirements.

Cookies

We use cookies to remember your preferences and provide a more personalized experience. You can manage cookie settings through your browser, though some features of the platform may be limited if cookies are disabled.

Changes to This Policy

Casa Smartry reserves the right to update this Privacy Policy at any time. We will notify users of any significant changes by posting the new policy on this page with an updated "Effective Date."

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us: WhatsApp Support: [85291774404]